Appointments

Dr Annette Beaufils’ Practice operates by appointment only.

When you are making an appointment it is helpful if you can give reception staff an idea of what you require the appointment for as some consultations may require extra time.  If you are unable to keep an appointment, please call and advise reception as soon as possible. There is usually always someone waiting for a cancellation.

 

 

A standard appointment is 15 minutes which is usually long enough to cover one health issue. If you have a number of health issues please book a longer appointment.

• Level A                                Less than 5 minutes
• Level B                                Less than 20 minutes
• Level C                                At least 20 minutes
• Level D                                At least 40 minutes

Urgent appointments will be seen on the day of request, please ensure you phone the practice as early as possible from 7:30 am

 Please assist us in minimising waiting times by ensuring you book an appointment of an adequate length. We strongly encourage you to make a longer appointment if you have multiple or complex problems as this helps our doctors to give your health concerns the attention they deserve without being rushed. This also helps us to manage our appointments better and reduce delays.

In some circumstances, if you have multiple health issues that cannot be addressed in the allocated time, your doctor may ask that you make another appointment. If you are unclear as to the length of appointment required, please discuss with our reception staff.

Adding extra family members to a single appointment causes delays to other patients.  Please book an individual appointment for each family member needing to be seen unless otherwise advised by reception staff.  This will help your doctor run on time and ensures that each patient is given the time their problems require.

Booking a long appointment

Below are some examples where a long appointment is usually required. If you are unsure as to whether you need a long 30 minute or 45 minute appointment, please ask our reception staff. Please see our Fees Section for the longer appointment fees.

• New patients
• Multiple issues (more than 2)
• Full medical check ups
• 6 week baby check and immunisation
• 6 week post-natal check
• Travel advice and vaccinations
• Mental health (Depression, anxiety, stress, crisis)
• Mental health care plans
• Insurance medicals
• Driving medicals (RMS)

 

 

Each day the practice sets aside ‘urgent’ appointments for patients who need to be seen on the day

Emergencies will be attended to promptly. Either telephone or come straight to the surgery and let us know you have an emergency.

AFTER HOURS

Dr Beaufils is available for after-hours emergency consultations and advice.

Please call 0488 582 301. In an EMERGENCY call 000 .

 

24 hour emergency services are available at the following hospitals:

• Wollongong Hospital 4222 5000
• Sutherland Hospital 9540 7111
• St George Hospital, Kogarah 9350 1111
• Westmead Children’s Hospital 9845 0000
• Princes of Wales Children’s Hospital, Randwick 9382 0111

Also

• • Bulli Hospital – Hospital Road Bulli 4248 4344
    OPEN ALL PUBLIC HOLIDAYS. 7:00am to 10:00pm
    Primary Health Care only No Accident & Emergency Department
  • AUSTRALIAN HEALTH CARE CENTRE – Cnr Hotham Rd & Princes Hwy Gymea – Open 7:00am to 10:00pm

Further useful numbers:

• NSW Poisons Information Centre 13 11 26
• Lifeline 13 11 14
• Kids helpline 1800 55 1800
• Sexual Assault & Domestic Violence National Help Line 1800 Respect (1800 737 732)
• Alcohol and Drug Information Service Sydney 02 9361 8000 country 1800 422 599
  Lifeline 131 114
• POLICE (Helensburgh) 4294 1013 or 13 14 44